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PSA crews praised for holiday response; Chitwood reflects on 42-year career

Mountain Media, LLC by Mountain Media, LLC
September 16, 2026
in News
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Rick Chitwood, left, speaks to the Buchanan County Public Service Authority Board as Zach Russell, the new project manag
Rick Chitwood, left, speaks to the Buchanan County Public Service Authority Board as Zach Russell, the new project manager for Thompson & Litton Engineering Services in Buchanan County, looks on during the authority’s regular September meeting Sept. 8 at Peking Restaurant. Chitwood is retiring after a 42-year engineering career that included extensive work throughout Buchanan County.

By CHAD COOPER

[email protected]

Buchanan County Public Service Authority employees were praised for working through the Labor Day weekend to repair numerous water leaks across the county.

PSA Executive Director Tim Hess told the authority’s board during its Sept. 8 meeting that nine leaks were active at one point Saturday. Employees from other crews came in on their days off to help, with some remaining on the job for approximately 23 hours.

Hess said the response demonstrated the commitment of the authority’s employees to the people they serve.

“That’s what kind of people we’ve got with the PSA,” Hess said. “They came out on their day off and helped.”

Despite the number of leaks, Hess said the authority experienced no major service issues. He praised the employees for working together to locate and repair the problems during the holiday weekend.

The meeting also included an emotional farewell from Rick Chitwood of Thompson & Litton, who reflected on his career as he prepares to retire after 42 years of working on projects in Buchanan County.

Chitwood referenced his recent heart bypass surgery as he began his remarks and attempted to keep his emotions in check while thanking the board and PSA employees.

“I’ve been working for Buchanan County for 42 years,” Chitwood said. “I’ve met some of the finest people in my life in all parts of Buchanan County.”

Although he lives outside the county, Chitwood said Buchanan County has become a second home during the four decades he has spent working with its communities.

“I may live in Tazewell, but I consider Buchanan County home,” he said.

Chitwood recalled that one of his earliest assignments was flood-repair work on Slate Creek approximately 42 years ago. Since then, he has helped the county respond to repeated floods and worked on numerous water, sewer and infrastructure projects.

He drew laughter while describing how frequently the county has experienced major flooding during his career.

“I’ve had a 100-year flood that comes every three years,” Chitwood joked.

Chitwood told the board that he has enjoyed working with the authority and helping address the challenges facing Buchanan County residents. He said Thompson & Litton has always tried to be honest with its clients and help the communities it serves.

He also expressed confidence in Zach, a Thompson & Litton representative who will continue working with the PSA. Chitwood acknowledged that Zach is still learning parts of the job but said board members would never have to question his honesty.

“He may tell you something you don’t want to hear, but it’s going to be the truth,” Chitwood said. “That’s what you all need to know.”

Chitwood said that commitment to honesty and service has guided his own career. He thanked the board on behalf of Thompson & Litton and personally expressed his appreciation for the relationships he has developed in Buchanan County.

“I have thoroughly enjoyed my career,” Chitwood said.

Although he will no longer be involved in the PSA’s projects in the same capacity, Chitwood told board members he would remain available if they needed his experience or assistance in the future.

Board members and PSA officials thanked Chitwood for his service and the role he has played in projects across Buchanan County during his 42-year career.

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